Terms and Conditions
Welcome to the Rhinestones Unlimited Web site. By using the Rhinestones Unlimited site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE and all disclaimers and terms and conditions that appear elsewhere on the Web site.
Tampering with the site, the site contents, misrepresenting an account user, or conducting fraudulent activities on the site are prohibited.
Disclaimers and Limitation of Liability
By using the Rhinestones Unlimited Web site, you expressly agree that use of the Rhinestones Unlimited Web site is at your sole risk. The Rhinestones Unlimited Web site is provided on an "AS IS" and "as available" basis. Rhinestones Unlimited cannot warrant the accuracy, integrity or completeness of the content provided on the Rhinestones Unliited Web site or the products or services offered for sale on the Rhinestones Unlimited Web site.
Under no circumstances shall Rhinestones Unlimited or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Rhinestones Unlimited Web site, including but not limited to reliance by you on any information obtained from the Rhinestones Unlimited Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Rhinestones Unlimited has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Rhinestones Unlimited Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Orders cannot be processed without a resale exemption certificate or proof of business on file.
Product Display/Colors and Sizes
The Rhinestones Unlimited Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color or the product size, as the display of the color and size depends, in part, upon the monitor you are using.
Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Rhinestones Unlimited reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rhinestones Unlimited will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Rhinestones Unlimited's Policy.
All orders (for instock merchandise) which are placed before Noon Central time, Monday through Friday, will be sent out the same day. Orders placed after Noon Central time (for in stock merchandise) will be sent out the following business day. If you have ordered an item which is currently out of stock, the order will be shipped as soon as it arrives. The delivery of out of stock items varies, however most will take up to 10 business days to arrive to you. We will hold all orders until all merchandise is ready to ship, UNLESS you indicate that you would like us to ship available merchandise and back-order the other items (additional shipping charges will be incurred).
A packing slip/invoice is sent with every order. The documentation will show prices and back orders.
Paying for Your Order Placed Through the Web Site
Orders placed through the Rhinestones Unlimited Web site may be paid by credit cards MasterCard, Visa, Discover, or American Express.
Paying for Your Order Placed by Non-Web Methods
Other options for placing orders with Rhinestones Unlimited include FAX (952-848-0134); MAIL 3947 Excelsior Blvd. Suite 101, Minneapolis, MN 55416; PHONE 952-848-0133 (if you get our voice mail you may leave the order in a voicemail or ask to receive a call back).
Non-Web site orders may be paid by credit cards MasterCard, Visa, Discover, or American Express. Check, or Money Order. C.O.D. orders are shipped standard shipping only - No rush orders can be shipped C.O.D. unless the shipping charges are pre-paid. C.O.D. orders will include additional shipping charge (generally $7.50 - $10.00). A $20.00 charge will be assessed on all NSF checks returned.
Add On Orders
Sorry, but we cannot accept add on orders. Add-ons will be treated as a separate order.
There are NO RETURNS on special or large quantity orders. To return stocked merchandise, you must call for a Return Authorization (RA) number WITHIN SIXTY (60) DAYS of receiving your order. All returns will be assessed a 20% re-stocking fee. Returned merchandise must be in saleable condition and in its original packaging without markings of any kind. Returns must be shipped back to us pre-paid. Shipping charges are not refundable. Errors in shipping or defective merchandise must be called in within 15 days and will not be subject to the re-stocking fee. All shortages must be called in within 5 days. Returns that arrive without a RA number will not be processed.
Special Orders & Large Quantity Orders
A 50% deposit is required for all special orders and large quantity orders. This deposit is non-refundable if the order is cancelled. There are NO RETURNS on special or large quantity orders. Delivery time on special order items varies, please inquire.
You receive the best wholesale price when you order in full packages, full bolts, or cases. All re-packaged rhinestones are packaged by weight. Approximately 144 rhinestones per gross. As a service to our customers some products are re-packaged. The prices are higher in order to cover the labor costs of re-packaging. Businesses placing their first order must supply us with their resale exemption certificate or other proof of business.
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.
Shipping and Handling Charges
Shipping estimates (PDF) are available. Actual shipping and handling charges will be added to your invoice at the time of shipment. Only at or after the time of shipment can we give you the exact shipping and handling amount since it is based on the weight of the final package.
If you are placing an order via FAX, MAIL, or PHONE, please ask for a shipping estimate before sending a check or money order.
Termination of Use
Rhinestones Unlimited may, in its sole discretion, terminate your account or your use of the Rhinestones Unlimited Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Rhinestones Unlimited reserves the right to change, suspend, or discontinue all or any aspects of the Rhinestones Unlimited Web site at any time without prior notice.
Original posting, November 1, 2005
March 16, 2009: Re-packaged rhinestones packaged by weight.
January 9, 2011: Updates to terms in printed catalog.. Added Resale Exemption and Add On Orders; update Returns, Special Orders, Delivery Time, Shipping and Handling.