TERMS AND CONDITIONS OF SALE
Please print on the order form and make sure that all information is complete. Incomplete order forms may delay shipment. No orders can be processed without a resale exemption certificate or proof of business on file. If you have not yet sent a copy, please include it with the order. Sorry, but we can not accept add-on orders. Due to additional processing and handling, add-ons will be treated as a separate order and will incur additional shipping/handling charges.

4 EASY WAYS TO ORDER
• Online. Go to www.RhinestonesU.com and click on Online Ordering. Call ahead of time to get set up with a user id and password.
• Fax. Complete an order form and fax to: 951-848-0134.
• Mail. Complete an order form and mail to: 3947 Excelsior Blvd., Suite 101, Minneapolis, MN 55416.
• Phone. Have your order ready and call 1-800-340-3525 or 952-848-0133. If you get our voice mail you may leave the order or ask to receive a call back.

DELIVERY TIME
All orders for merchandise in stock will be sent out within 48 hours. If you have ordered an item which is currently out of stock, the order will be shipped as soon as it arrives. Special order delivery times vary, however most will take up to 10 business days to arrive to you. We will hold all in stock merchandise on an order until the special order or out of stock merchandise arrives, UNLESS, you indicate on the order form that you would like us to ship available merchandise and back-order the other items (additional shipping charges will be incurred).

DOCUMENTATION
A packing slip/invoice is sent with every order. The documentation will show prices and back orders.

PAYMENT TERMS
We accept Master Card, Visa, Discover, American Express, Check, or Money Order. C.O.D. orders are shipped standard shipping only - No rush orders can be shipped C.O.D. unless the shipping charges are pre-paid. C.O.D. orders will include additional shipping charge (generally $7.50-$8). A $20.00 charge will be assessed on all NSF checks returned.

MINIMUM ORDER
The order minimum is $50.00. All orders under the minimum will be assessed a $5.00 handling charge.

RETURNS
There are NO RETURNS on special order merchandise. If you wish to return stocked merchandise, you need to call for a Return Authorization (RA) number. All returns will be assessed a 20% re-stocking fee. Returned merchandise must be in salable condition and in its original packaging. Returns must be shipped back to us pre-paid. Shipping charges are not refundable. Errors in shipping or defective merchandise must be called in within 15 days and will not be subject to the re-stocking fee. All shortages must be called in within 5 days. Returns that arrive without an RA number will not be processed.

SPECIAL ORDERS
Most special order merchandise will take up to 10 days to receive. Some items have longer lead times - please inquire. A deposit of 1/2 will be charged when the merchandise is ordered. This deposit is non-refundable if the order is canceled. There are no returns on special order merchandise.

WHOLESALE PRICING
You receive the best wholesale price when you order in full packages, full bolts, or cases. As a service to our customers some products are re-packaged. The prices are higher in order to cover the labor costs of re-packaging. Businesses placing their first order must supply us with their resale exemption certificate or other proof of business.

SHIPPING AND HANDLING CHARGES
Please call for a shipping estimate if you are sending a check for the total amount of the order. Shipping and handling charges on C.O.D. and credit card orders are determined by weight and will be added to the invoice.